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Explore one of the most popular features of the 2020 Pilot

By Product Expert | Posted in Honda Pilot, Tips and Tricks on Friday, September 13th, 2019 at 8:20 pm
A photo of the Pilot badge used on the 2020 Honda PIlot.

Why doesn’t the hands-free tailgate work on the 2020 Honda Pilot?

Now that the 2020 Honda Pilot has arrived at the Meridian Honda showroom and we have sent a few customers home with them, an interesting question has begun to trickle into our product experts’ email. Our team has had a few people ask, ‘Why doesn’t the hands-free tailgate work on the 2020 Honda Pilot?’ This feature has proven to be an important selling point to busy people who have struggled with loading a vehicle while their arms were full. If you’re having some issues with the hands-free opening or closing of the tailgate on the 2020 Pilot, our team put together this handy guide that might prove useful.

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Do you have your keys?

You will need to have the key fob in your person and near the vehicle in order to use the hands-free tailgate feature. It’s also important to not put the key fob in the same pocket as your smartphone. These two devices use similar radio frequencies and the phone can interfere with the key fob.

Which 2020 Pilot trims have it?

The first thing you should verify if your hands-free tailgate access for the 2020 Honda Pilot isn’t working is that it’s available on the model in your driveway. Only the Touring, Elite and Black Edition models are equipped with hands-free tailgate access. The EX-L and EX-L Navi/RES models have a power tailgate but it’s not hands-free. The LX and EX models have an unpowered tailgate.

What is the right motion?

Once you know that your 2020 Pilot has hands-free access to the tailgate, make sure you are standing in the proper position and using the right motion. Users opening the tailgate with a foot motion should stand approximately 2 feet away from the rear bumper. Additionally, make sure that you’re lined up as close to the center of the rear bumper as possible. Once you have properly aligned yourself, use a quick kicking motion so that your foot goes under the bumper. You’re aren’t trying to kick a 45-yard game-winning field goal. Basically, you should just be kicking hard enough to softly send a ball across the room to a child.

Also, the hands-free tailgate system won’t work if you keep your foot under the bumper for too long. Moving your foot side-to-side is similarly ineffective in triggering the motion-capture sensors that open and close the tailgate on the 2020 Pilot.

If you have any more questions about using the hand-free tailgate access feature available with the Touring, Elite and Black Edition models of the 2020 Honda Pilot, make an appointment with a Meridian Honda product expert today.

One Response to “Explore one of the most popular features of the 2020 Pilot”

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Just wanted to say "Thank you!" for verifying an issue with a tire on my daughter's 2007 Honda Civic as I was driving her from the greater Houston area to Charlotte (and her on to Virginia). The Service team was friendly, accommodating, communicative at every step and if we lived anywhere close, I'd bring vehicles in there for service. Thanks again for taking care of ... us today on our travels!
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Caring and professional work. The people were friendly. Would recommend to everyone. I have always had a very good experience.
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I just liked when I pulled up everybody was so friendly I love the clean building the service was excellent the service was long they were very prompt I just enjoyed my service
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They worked very hard to get me the car I wanted with in my payment range in a very timely manner. This dealership has a friendly atmosphere. It was an enjoyable experience. Can't say enough about Myrna, she is the best!!! Thanks for all you do!!
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I was treated with respect, kelp up to date on repair. My salesman, Kelly Watson, was most helpful. I am always treated like I am a very special person!

Welcome to Meridian Honda in Meridian, MS

Honda has become the most-trusted brand in America. Meridian Honda seeks to follow this example and become the most-trusted dealership in the Meridian area. From our sales team, to our service department and body shop, we want our customers from the past, present and future to be confident knowing they will receive the highest level of care and respect when they visit Meridian Honda.

Our team at Meridian Honda is excited to get to know each of our customers on a personal level. At Meridian Honda, you will be able to browse an extensive selection of Honda cars, trucks, SUV's, vans and crossovers. This includes all of the headliners from the Honda model lineup, such as the Accord, Civic, CR-V and Pilot. In addition to our inventory of new vehicles, Meridian Honda is home to many top-quality pre-owned models from Honda and other brands. Take a look around our website to learn more about everything we have to offer at Meridian Honda. We look forward to your visit!